To integrate your email, in your Hiretual Pro account, please go to Settings -> Email, or click https://app.hiretual.com/settings/email-integration.
For Gmail (including G Suite):
Click “Connect Now” under Gmail Integration
The Gmail login window will pop up. Select the email account that needs to be integrated, and Gmail will ask for access consent dialogue as follows.
Click “Allow” to start the integration process. After successful integration, the Gmail integration will show a green “Active” status (as shown below).
If the integration was unsuccessful, please make sure to enable IMAP in your Gmail account settings. From your Gmail account, go to “Settings → Forwarding and POP/IMAP → IMAP access”. For G Suite users, you will need to ask your system administrator to enable it. Learn more about enabling IMAP here.
- Connect Now: Use for Office 365 and cloud-based Exchange servers
- Connect - legacy: For all other Exchange servers
Click “Connect Now” under Outlook Integration
Next, a pop-up window will appear with Microsoft's authentication page. If you're already logged in you can simply select your email.
If the authentication succeeds, the consent page will show. Click "Yes" to accept and grant the required permissions to Hiretual.
After successful integration, you will be redirected to the page which indicates that the integration is successful.
FAQ: If I see the following “Need admin approval” window, which asks me to sign in with admin account. What should I do?
Answer: In this case, the integration of third-party applications is disabled by your Office 365 server. There are two options to solve the problem, both requires an Office 365 admin (or Exchange Server admin).
Instructions: Allow individual users to decide third-party apps access. The Office 365 admin goes to the “Microsoft 365 admin center -> Settings -> Services & add-ins -> Integrated apps ” (the setting URL) and enables the option of “Let people in your organization decide whether third-party apps can access their Office 365 information”, as the following shows.
Integrating other legacy Exchange Server.
Click “Connect - legacy” in the “Outlook Integration” section.
Enter your email and password. Depending on the email address, the “Advanced Settings” options will automatically pop-up, where you will need to provide the Exchange username and Exchange Server name.
Exchange username: This is the username you use when logging into your Windows account. For example, it may look like an email address [email protected] or be in a DOMAIN\username format, e.g., EXAMPLEDOM\jason.
Exchange server: This is the URL that identifies your server. Suppose you have access to the Outlook Web App for email, the root domain you see in the URL bar is usually the Exchange Server name, such as “outlook.office365.com”. If you encounter difficulties, please contact your IT admin and ask for the Exchange Server name of your organization.
Once you have all of the required information, click “Sign In” to start the integration process. After completion, the Outlook integration now shows a green “Active” status (as shown below).
Please reach out to [email protected] or directly contact your Customer Success Manager for more training on this topic.